Client Services Manager

Darlyne has over 30 years of experience in Finance and Business Licensing. She previously served as Business Program Specialist for the City of Pleasanton for over 20 years. While there, Darlyne assisted HdL in developing the Business License Software system by serving as one of the original Beta Testers. She has been an active member of the California Municipal Revenue and Tax Association since 1989, serving the association on both the State and Local Boards. She has held the offices of Secretary, 2nd VP, 1st VP, President, Past President and Associate Member Chair. She is the recipient of the Bruno Marchetti Award for extraordinary leadership and service to the organization in 2004. She has also earned the Certification of Certified Revenue Officer from both the California Municipal Revenue & Tax Association (CMRTA) and National Bureau of Business Licensing Officials (NBBLO).After a distinguished career in local government business licensing, Darlyne joined HdL Software in 2011. She serves as Client Services Manager, overseeing all aspects of Client Relations, and Project Management, providing guidance during implementation of new systems and services while ensuring Client support and satisfaction.